BigCommerce Review 2023| Features, Pricing & More

BigCommerce is a leading ecommerce builder, providing extreme scalability for online stores. It has more built-in sales tools than any of its competitors, and combines these features with advanced SEO and fantastic multi-channel integration. It’s designed to help boost large and fast-growing businesses into the big leagues!

What Is Bigcommerce?

BigCommerce is a paid, “hosted” e-commerce solution that enables company owners to launch an online store and market their goods online.

To use BigCommerce, you don’t need to purchase web hosting or install any software on your computer because it is “hosted,” which means it runs on its own servers. Your store may be created and managed from anywhere as long as you have access to a web browser and the internet.

BigCommerce is a “software as a service” (SaaS) solution, which implies that you must pay a monthly price to utilize it rather than owning the program.

BigCommerce is a “software as a service” (SaaS) solution, which means you pay a monthly price to utilize it rather than own it.

You may use the platform to sell both physical and digital goods, and it also includes some tools to help you market your store. It comes with a variety of customisable templates to help you build your online store.

BigCommerce is primarily intended for customers without design abilities, but it also offers developers and more tech-savvy users the ability to go farther by modifying the HTML and CSS of their businesses.

If BigCommerce were to shut down or drastically alter its feature set, as has happened with all hosted online store and website construction services — Shopify, Wix, Squarespace, Jimdo, etc. — you might find yourself in the position of needing to move your store to another platform.

According to BigCommerce, the company has ‘tens of thousands’ of customers; 1,000+ employees; Internet statistics company BuiltWith estimates that around 47,100 live sites are powered by BigCommerce.

BigCommerce Customer Size Distribution

Consumer’s0%
Small Business (1-50 employees)60%
Medium businesses (51-500 employees)30%
Enterprise (500+ Employees)10%

BigCommerce pricing

STANDARD

$
29
/Monthly
  • Sell online with your own beautiful online store
No credit card required

MOST POPULAR

PLUS

Best for medium agency
$
105
/Monthly
  • Grow your online business with marketing tools proven to increase conversion
No credit card required

PRO

Best for independent developers
$
299
/Monthly
  • Scale your growing business with a comprehensive set of features
No credit card required

Features

Features vary depending on the plan you choose, but the following are a few of the core features that are included in every plan.

-12 free templates

-Default integration with PayPal

-Unlimited goods and services

-Unlimited accounts for staff

-Blogging and SEO tools

-Reporting functions

The abandoned cart feature — which allows you to email reminders to customers who haven’t completed their sale — isn’t available with the Standard plan. You’ll need to purchase the Plus or Pro plan if you want this feature.

Marketing Features BigCommerce

BigCommerce is an e-commerce platform that lets anyone create a store. Bigcommerce Review 2023 has great marketing features that help your store stand out from the rest with SEO, analytics, and social media integration.

  • Today’s consumers are more than ever reliant on technology in their daily lives. From purchasing products online to staying in touch with social media, consumers expect a seamless experience that is always available and up-to-date.
  • Over the last few years, more and more people are turning to AI writing assistants to help with their marketing efforts. This feature allows for a lower cost per conversion and less of a learning curve for new employees. Keyword AIs can also help you decide which phrases to use in your search engine optimization campaigns.
  • Search engine optimization is the process of improving your website’s visibility in search engine result pages. Many companies in the Internet economy use Bigcommerce Review 2023, an e-commerce platform that has a user-friendly interface, to run their online store.
  • Shopify is a popular e-commerce platform that allows businesses to sell goods online. They have a variety of features and services, including payment processing and customer service.

Bigcommerce Pros & Cons

Positive
  • Well-rounded entry-level plan
  • Drag-and-drop website builder
  • Large number of product options can be used
  • Strong reporting functionality
  • Blogging and SEO tools
Negatives
  • No abandoned cart feature with Standard plan
  • Limited number of free themes included
  • Limited options to customize content without paying extra

BigCommerce Annual Cost of Use

Amount Per YearBigCommerce Fees (%)BigCommerce Fees ($)Plan Cost (Monthly)Plan Price (Starting From One Year)BigCommerce’s Total (Yearly)
$40,0000%0%$29.95$359.40$359.40
$100,0000%0%$71.95$863.40$863.40
$200,0000%0%$269.96$3,239.52$3,239.52

Optional Additional Fees

Theme: Free – $295 (one-off payment)

Apps: Free – ~$350/month (most paid ones within the $3 – $20/month bracket)

We’ll expand on each theme and app within the sections below, however, simply wished to relinquish you a heads-up regarding the value too soon.

Cost of Bigcommerce Plans: Disadvantages

PlanFeaturesOur Verdict
Standard•Unlimited range of merchandise to sell
•Unlimited employees accounts
•Multiple sales channels, as well as eBay, Amazon, Facebook, and Google looking
•Coupons, discounts, and gift cards
• Real-time shipping quotes
•Product ratings and reviews
A good, budget start line, however, lacks some necessary options for scaling – particularly abandoned cart recovery (which Shopify includes on its most cost-effective plan)
Supplement (First Choice)Standard arrange options, and:
•Abandoned Cart Recovery
•Customer teams to reward frequent shoppers
•Store credit cards
Strikes the right balance – nice options at an inexpensive value. Value upgrading to the present set up albeit you’re beneath the revenue threshold
ProPlus arrange options, and:
•Google client reviews
•Product search filtering
•Custom SSL (Secure Sockets Layer)
logical to intensify for eCommerce businesses with growing inventory. Product filtering can greatly improve user expertise.
EnterprisePro set up options, and:
•Priority support
•API support
•Custom sides (product filtering)
•Price lists
Worth it for the biggest businesses, however, don’t rush to upgrade otherwise. You’ll pay to upgrade your revenue limit on the professional setup instead

CUSTOMER SERVICE & TECHNICAL SUPPORT

At all membership tiers, BigCommerce provides personal technical support available around-the-clock by phone, email, and live chat. BigCommerce has many online self-help options if you prefer to handle things independently. Premium Services are available to merchants who have purchased a BigCommerce Enterprise-level package.

Various opinions about BigCommerce support can be found on online review sites. Some claim it’s of the highest caliber, while others claim they can’t get the aid they require. The one thing we know for sure is that BigCommerce offers a variety of ways to get assistance. Furthermore, unlike many BigCommerce rivals, the amount you pay for your subscription has no bearing on the resources that are made available.

Final Thoughts

BigCommerce deserves serious consideration whether you’re a sole proprietor or a corporate enterprise. And while its scalability is what makes it so attractive, its built-in features are what sets it apart. With each and every BigCommerce plan, you get unlimited staff accounts, unlimited product listings, no transaction fees, API access, and 24/7 tech support.

As we’ve said before, BigCommerce is a staple on our list of best ecommerce website builders, and we see it staying there for a very long time. It’s user-friendly enough for beginners to dabble with dynamic design elements and custom checkouts, and advanced enough for web experts to implement high-level integrations for multi-channel operations and customer management systems. Hard to beat that.

7.5 Total Score
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Design
7.5
Usability
7.5
Price
7.5
Functionality
7.5
PROS
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CONS
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